Concerto

In our business, many problems stem from a loss of information and a dissemination of responsibility. At Concerto, we want account managers to be the sole contact point between clients, employees in the agency and external providers. Being responsible for the complete management of their projects, they can ensure total quality from concept to proof to printing.

The role of account managers is not limited to ensuring the management and monitoring of the execution of the project. Consultants in every sense of the word, they must be able to advise clients at every stage of the project, whether it’s on strategic, technical or budgetary aspects. Of course they can still benefit from the support of the team, but their experience and training give them sufficient autonomy to offer advice and respond quickly.

Due to their special relationship with our clients, account managers must be extremely flexible and available at all times. This commitment is heavy at times, but our concept of service comes at this price. However, it doesn’t mean accepting every whim or being too rigid in our approach. Our motivation must come from a real passion for work, a love of a job well done, and results must be the reward.